Please visit our "How it Works" page for details. If that still does not help, feel free to contact us here.

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Our service is completely free and you have no obligation to do anything. Quotes are free and so are accounts.

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Simple: tell everyone you know. We feel we are doing some good for our planet by keeping unwanted electronics out of landfills, so tell everyone about us. We will even get you started by sending you some bumper stickers and business cards, just email us with your address and we will send you as many as you want. Slap that sticker on your car bumper, your notebook for school or your friends' forehead. You can also send positive comments to us here.

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Yes. We accept Tronics from ANYWHERE in the world. We would even accept shipments from space but there isn't postal service there yet. We do not pay for shipping from outside of the United States yet. Please contact your local postal services about shipping to BuyMyTronics.

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Soon, very soon. Keep checking out our site. We hope to have a steady and continued expansion into everything, then world domination. We will probably be adding a new gadget every month or so. So check back soon, and often.

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ABSOLUTELY – Every item that comes in to your office is wiped of all personal data. Additionally any computers or devices that have hard drives are wiped to Department of Defense standards.

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BuyMyTronics recognizes that privacy is very important. We are people too and really hate spam and telemarketers (so we would never share any of our client's information with any third party). All information submitted to BuyMyTronics will be used only by BuyMyTronics. When submitting information such as your name, email address, address, phone number and Paypal ID, the only purpose and use will be for conducting business with BuyMyTronics. Again, any information provided to BuyMyTronics will remain private and not shared with any other parties. If you have any questions or have any security concerns please feel free to contact us here.

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There are three main redistribution categories your gadget will fit into:

Reuse – Typically sold to other customers via eBay, Amazon or other channels. We prefer reuse, because it gives a gadget a direct second life and typically provides someone a more affordable way to purchase the hottest gadgets or to find a replacement.

Refurbish – Many items are refurbished in house by our techs, like iPods, laptops, some cell phones and other gadgets. Other items are resold in groups to companies that specialize in refurbishing.

Recycle – Our smallest redistribution channel that includes that massive phone you don't use from the 80's and 90's, circuit boards and other items. All recycle or scrap items are shipped to domestic and typically locally-based Denver Metro partners that adhere highest levels of ethical recycling. One of our largest recycling partners is in the process of getting Basel Action Network (BAN) certified.

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We work with a Basel Action Network (BAN) certified recycler based in Boulder, CO. Rest assured that our Tronic trash and eWaste stays domestic, will be recycled ethically and responsibly, and won't end up in a land fill or vat of acid in China. To date, we have kept tons of waste out of landfills.

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A 100% working item by definition at BuyMyTronics is a gadget working exactly as it would have, if it were brand new from the factory. Meaning there cannot be a tripped water damage sensor, a buzzing sound, one or more buttons not working, a broken or loose hinge, a cracked screen (a cracked façade is okay) or anything else that impedes the use of your Tronic. If any of these things mentioned or something similar is occurring with your Tronic, it most likely won't be considered 100% working. A rule of thumb; If there is any of trick you need to do to get your Tronic to work, it will most likely be considered a broken item. If you still are unsure if your item is counted as 100% working or broken, email us here.

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Of course, just select what accessories you do or do not have on our submission page and we will take it from there.

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If there is a price change of more than $25 or 25% we will inform you via email. For more details on this matter, please see our Terms of Use section.

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If you do not agree with our re-price or diagnosis you have a few options; you can have your item(s) returned to you or we can provide more information on why your item is not passing tests. For more details on this matter, please see our Terms of Use section.

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If your item does not match your submission, you will be emailed. If you do not reply you will get a two more emails over the next 7 days. If you do not reply, your item will be re-priced per our website pricing and your new payment amount will be sent.

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We absolutely accept bulk sales, and prefer that you contact us by email to discuss the specifics.

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Let us know by contacting us here, we are pretty entrepreneurial so will consider most gadgets. Also, we are always adding and updating our list so please let us know if we do not have your item listed so we can add your Tronic or category or at least consider adding it in the future.

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Email us here, we are always here to help.

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We take most personal used, new, or broken Tronics. Smart / Cell Phones including, but not limited to; Blackberry RIM, Palm Treo, Palm Centro, Apple iPhone Original and 3G, Nokia, HTC, LG, Pantech, Motorola, Sanyo, Sony-Ericsson, Samsung and HP. MP3 Players including, but not limited to; iPod Touch, iPod Classic, iPod Video, iPod Nano, iPod Photo, iPod Mini, iPod Shuffle, Creative, Samsung, Cowon, Dell, Sandisk and Toshiba. Game Consoles / Systems including, but not limited to; Nintendo Wii, Nintendo Game Cube, Nintendo DS Lite, Nintendo Gameboy Advance, Sony Playstation 3 / PS3, Playstation 2 / PS2, Playstation 1 / PS1, Playstation Portable / PSP, Microsoft X-Box 360 or Microsoft X-Box. Other Apple products such as Apple Laptops and Apple Desktop Computers including, but not limited to; Apple MacBook, Apple MacBook Pro, Apple MacBook Air, Apple iBook, Apple PowerBook, Apple iMac, Apple Mac Pro, Apple Mac G5, Apple Xserve, Apple Mac Mini, Apple accessories including keyboards, iSights and Mighty Mouse. As well as Apple Cinema LCD Display, Apple TV, Apple Software, Apple AirPort and many other apple products. PDAs including, but not limited to; HP iPAQ, Sony Clie, Dell Axim and Toshiba. Digital eBook Readers including the Amazon Kindle, Sony and others.

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All of them! iPhone 4GB, iPhone 8GB, iPod Classic, iPod Touch, iPod Video, iPod Nano Third Generation, iPod Nano Second Generation, iPod Nano First Generation, iPod Photo, iPod NANO, iPod MINI, iPod Fourth Generation, iPod Third Generation, iPod Second Generation, iPod First Generation, Shuffle First Generation and Shuffle Second Generation. If we missed anything, we take that too.

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Pretty much all of them! Apple iPod, Blackberry RIM, Palm Treo, Palm Centro, Nokia, HTC, LG, Pantech, Motorola, Sanyo, Sony Ericsson, Samsung, HP and all the rest. We accept Cell Phones from every carrier including Verizon, ATT, Cingular, Sprint, Nextel, T-Mobile, US Cellular, Orange, Rogers and all the rest. Also, we accept Unlocked Cell Phones as well.

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ANY CONDITION! We accept iPods, Cell Phones, iPhones, Apple Laptops, Apple Desktop Computers, Apple TV, MP3 Players and Game Consoles NEW, USED, BROKEN, Old and Damaged. We will accept your Dead, Water Damaged, Weird, Smashed, Burned, Cracked, LCD Damaged, Hard Drive Broken, Sad Face, Folder Icon, Ports Damaged, USB Plug Broken, No Sound, No Picture, Old or Depleted Battery, Opened, or any other type of damage or combination of damage possible. Also, if you have no idea what is wrong with your electronic device, we will take that too. For more details on this matter please see our Terms of Use section.

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Please visit our "How it Works" page or take a look at our "Shipping Instructions" page for details.

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Of course, more money for you, so why not?

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If you do not want to go anywhere, print up your USPS label and package up your box you can always hand your box to a United States postal carrier. If you have printed out your FedEx label and packaged up your box you can call FedEx to pick up your box.

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Please make sure you order qualified for a prepaid box, most items get a free label to print out and attach to a box, so review your order to be totally sure. Typically the post office should deliver your prepaid box within a few days. But if it does not arrive, please contact us. We will gladly get you a new box.

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Please contact us here and our shipping team will be able to help get you the correct sized box.

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All packages are insured up to the value we offered you.

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Sorry no. We offer free shipping with USPS and FedEx. You can use any other service if you want to though, but it would be at your cost.

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The original packaging works best. If you don't have your original packaging pad your Tronics by using old newspapers or something similar as padding (it's the most environmentally friendly option out there). Bubble wrap, also works very well. Additionally, please use a sturdy box and ample tape to ensure all contents stay in your package. If you are unsure of how to pack your item properly, we encourage having items professionally wrapped.

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FAST - Transit times for packages shipped with USPS and FedEx are out of our control, but typically take 3-4 business days to arrive. We send out payment within 5 days of your item clearing our tests (which takes up to 2 days), sometimes sooner. Expect payment to initiate within ten days after you send you item in.

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Other than PayPal, we will send a check for no additional charge. PayPal is pretty cool though. If you don't have it, you should get it. Also, you can have your payment donated to the charity of your choice.

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Go to BuyMyTronics.com click "LOGIN" in the top middle part of the screen. Enter your email address used for your order, enter your password and press "LOGIN NOW" (the green icon right below). You should now be viewing your account history. If you're not, click "MY HISTORY" in the top middle part of the screen. In the information below, you will find your order and where it in our process.

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Go to BuyMyTronics.com click "LOGIN" in the top middle part of the screen. If trying to recover your password, type your email address to the field, "Email Address" and press "Forgot Your Password? Click Here!" below. If you lost your user name / email address associated with your account click "Forgot Your Username? Contact Us!" and we will be able to help.

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Go to BuyMyTronics.com click "LOGIN" in the top middle part of the screen. Enter your email address used for your order, enter your password and press "LOGIN NOW" (the green icon right below). At this point you are logged in and are sent back to the main page. Click "MY ACCOUNT" in the top middle part of the screen. You are now in the "MY ACCOUNT" page and can make any needed changes to your account, when you are done press save on the bottom of the screen.

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Contact us. We are glad to help.

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